Shipping and Packing

I wrap parcels every weekend (Saturday & Sunday normally) -the only days i get my office and wrapping department back, as my other half now works from home in there. I will always try and wrap any urgent items in the evenings if you let me know when ordering. 

As always, i am continuously looking for the best shipping providers, and am now trialing 3 together (Royal mail, Evri and Parcelforce for larger items). I will update here if i change again. Currently items range from 90p- £15 postage, dependant on weight and sometimes size.

Items are collected Mondays from the house and usually take about 3 days to arrive, but this can vary with busier times for the couriers. Tracking details are always available, and if you haven't automatically received them via email, please get in touch.


Parcels are always wrapped well, I am very aware of sustainability, and the environment, so use as much recycled material as possible. Donated clean cardboard boxes from lovely neighbours and packaging materials. Of course, i will use eco bubble wrap and/or air cushions for fragile items though, but try and use brown paper for void fill.

Anything recycled is clean and sorted into type, i won't just chuck a random carrier bag in. The new eco, paper bubble i buy, is recyclable, as is the brown paper tape. Every order, big or small, gets retro sweeties included too, or candy canes at christmas!


It's only me at Pineapple Retro, so i massively appreciate your patience, any questions or issues about tracking, please email through the website (contact me page) as i often have a toddler hanging off me, or being shouty, so don't always get to my phone.

I'm afraid since Brexit, with import fees so high, i no longer offer international shipping automatically on the website. I am happy to discuss a quote on smaller items though, please just email.

Thank you, Soph xx