Shipping and Packing

Festive shipping update.

I am currently having a much needed break from work with my family, but will resume normal posting Tuesday 4th January. If you need your item before that, please email me and i will do my best to get things to you quicker.

A safe and happy New year to you all xx

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I am currently working around a small person, so am only able to wrap once a week normally (Saturdays) whilst little Charlie is being occupied by daddy and i can get into my office/ wrapping department when he is not working in there during the week. 

I always take small to medium parcels to the Post Office on a Tuesday morning, where they are sent via second class delivery. If an item is needed sooner, please get in touch and i will endeavour to get it out on time.

Occasionally i make an extra trip during the week as i can't always fit everything in the car with the pram etc. Larger items are sent with Parcel force and collected from home Monday or Tuesday. 

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Parcels are always wrapped well, with recycled packaging where possible. I use lots of bubble wrap for extra protection (i am currently working on finding a suitable recycled or recyclable alternative), new brown paper and sometimes eco rainbow parcel bags. Again i am trying to find suitable eco tape, but am struggling to find one with enough stick, so for now, it's clear stuff.

Every order gets retro sweeties included too! it's only me at Pineapple Retro, so i massively appreciate your patience, but any questions or issues about tracking, please email through the website (contact me page)

I'm afraid since Brexit, i am unable to offer the shipping of larger items internationally. Small parcels and letters will continue as normal.

Thank you, Soph xx

27.12.2021